Refund Policy
Effective Date: 01 January 2024
At Private Timeshare, we strive for transparency
We aim to provide a seamless experience for both selling and renting of timeshares. Please read our refund policy carefully to understand your rights and responsibilities.
1. Listing Fees
When you submit a listing to Private Timeshare, a non-refundable fee is required to post the listing on our website. Once your listing goes live, no refunds will be issued, regardless of whether your timeshare is sold, rented or withdrawn.
2. No Refunds After Listing Goes Live
All listing fees are non-refundable once your listing is published on our platform. This includes any fees for both timeshare sales and rental listings.
3. Cancellations Prior to Listing Going Live
If you wish to cancel your listing before it is posted on the website, you may request a cancellation within 24 hours of submission. In this case, we may offer a partial refund at our discretion, less any processing fees incurred during the listing submission.
4. Service Disruptions
If for any reason Private Timeshare is unable to maintain our platform or services due to technical issues or any other unforeseen circumstances, we may notify you promptly and take reasonable steps to resolve the issue. However, no refunds will be issued for service disruptions or downtime.
5. Changes to the Refund Policy
Private Timeshare reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and such modifications will apply to all listings submitted after the effective date of the change.
Contact Us
If you have any questions or concerns about our refund policy, please contact our support team at:
support@privatetimeshare.co.za