Every listing is checked before it goes live, and the seller isn’t paid until the week is yours. Here is what protects you, and every step from finding a week to owning it.
Timeshare resale has a scam problem. This is what we do about it, and what to watch for anywhere else.
Your payment is held until the seller’s transfer documents are checked and you confirm. Then they’re paid.
We review the share certificate, the levy statement and a letter from the resort before a week goes live.
If a seller asks for a deposit by EFT or WhatsApp, stop. Money paid outside the site isn’t held or protected.
Spotted a week that’s already gone? Report it from the listing and we take it down.
Five steps from finding a week to owning it. The seller is paid at the end, not the start.
The week is held for you while you pay. Nobody else can buy it in that time.
You
Pay into the held account and upload your proof of payment.
You
Once your payment clears it’s held. The seller can see it’s there but can’t touch it.
Us
The seller uploads the transfer documents and we check them.
The seller, then us
You confirm the week is yours. Only then is the money released.
You
Filled steps are where your money moves.
Every week on the site has been through the checks above.
Five steps from finding a week to owning it. The seller is paid at the end, not the start.
The week is held for you for 3 days while you pay. Nobody else can buy it in that time.
You
Pay into the held account and upload your proof of payment.
You
Once your payment clears it’s held. The seller can see it’s there but can’t touch it.
Us
The seller uploads the transfer documents and we check them.
The seller, then us
You confirm the week is yours. Only then is the money released.
You
Filled steps are where your money moves.